Outdoor Headquarters

 
HACKER SAFE certified sites prevent over 99.9% of hacker crime.


 

Warranties

   Click here to request a Return Authorization Number

Defects:
All warranties are based on the manufacturers warranty. In all cases the warranty term begins on the date of the original purchase. All defects , after inspection, will be exchanged at no charge for an identical product. If a model has been discontinued, it will be exchanged for a comparable product in the manufacturers product line. If a replacement pair is issued, they do not carry a new warranty, but rather, the balance of the warranty from the original date of purchase.

Rocky Warranties

ROCKY products have a one-year limited warranty against manufacturer's defects. In addition to the warranty on the workmanship, there is also a one-year waterproof warranty on all footwear with Gore-Tex® fabric against leaks. All products that use ROCKY waterproof technology are guaranteed for 6 months. According to Rocky's warranty, footwear that has been replaced carries no further warranty.

Danner Warranties

Danner, Inc. warrants that its footwear is free from defects in materials and workmanship, and warrants waterproof footwear against leakage, for the applicable period listed below.

Footwear Style Length of Warranty
Sporting
(Hunting, Fishing, Hiking/Outdoor and Casual)
1 year
Occupational
(Work and Police/Military)
or any footwear used in the owner's occupation
180 days

Limited warranty on safety toe boots (NMT or Steel): all safety toe boots will provide protection on the initial impact up to the ANSI and ASTM rating as specified. After the initial impact, the safety toe may be shattered and the boots should not be used in an environment that requires a safety toe. Any warranty, expressed or implied, is voided by the initial shock or impact.

For both one-year and 180-day warranties, Danner will, at its option, either repair, replace or pro-rate based on wear/tear that is evident, any defective footwear covered by this warranty. If a replacement pair is issued, they do not carry a new warranty, but rather, the balance of the warranty from the original date of purchase. Footwear should be returned, postage prepaid, to the place of purchase with a sales receipt. A dated sales receipt is required with all returns. Any repair work not performed by the manufacturer may void the warranty.

WHAT IS COVERED:
Defects in materials and workmanship including leaking in Gore-Tex® styles.

WHAT IS NOT COVERED:

Wear & tear
Excessive wear, including wear holes & worn stitching
Damage due to lack of maintenance (cleaning, leather conditioning)
Fit related problems, once the footwear has been worn outdoors
Footwear returned beyond the warranty period

Lacrosse Warranties

LaCrosse footwear is warranted to be free of defects in material and workmanship for one year from the date of purchase, with the following exceptions.

Gore-Tex® sporting footwear has a one-year warranty against leakage. Gore-Tex® footwear designed or worn for occupational purposes has a 180-day warranty against leakage.

Other LaCrosse waterproof systems used has a six-month warranty against leakage.

Sporting waders have a one-year warranty against leakage. Waders designed or worn for occupational purposes has a 120-day warranty against leakage.

For the above warranties, the following applies: LaCrosse will, at its option, either repair, replace or pro-rate based on wear/tear that is evident, any defective footwear covered by this warranty. Footwear should be returned postage prepaid, to the place of purchase with a sales slip. All returns must be accompanied by a dated proof of purchase within the warranty period. Any repair work performed by other than the manufacturer may void the warranty. LaCrosse Return Goods Department shall have the final decision as to the cause of damage and replacement judgment.

What is covered: Defects in materials and workmanship, including leaking in waterproof styles and waders.

What is not covered:

  • Wear and tear.
  • Excessive wear or abused footwear, including holes, snags and worn stitching.
  • Damage due to lack of maintenance (cleaning and conditioning). This warranty may also be void if the user applies any material not recommended for footwear such as polishes, oils or other chemicals that result in damage to the materials of the footwear.
  • Fit related problems, once the footwear has been worn outdoors.
  • Footwear returned beyond the warranty period.

LaCrosse Quad Comfort Guarantee
We are so sure that our Quad Comfort boots are the most comfortable you've worn, that we're willing to guarantee them. If you don't agree, you can return them, with proof of purchase, no questions asked, within 30 days. (postmark must be within 30 days of the purchase date on your receipt). Click Here to download the Quad Comfort Return Form

   Thank you for choosing Outdoor-Headquarters.com for your outdoor needs!
Last Updated 5/18/2005

Daybed Covers Duvet Covers Futon Covers
For A Complete Selection Of Daybed Covers, Futon Covers, Duvet Covers and Accessories, Visit our sister company at Home Headquarters.
HOME ABOUT US CUSTOMER SERVICE PRIVACY RETURNS • SHIPPING
 ONLINE CATALOG
Outdoor-Headquarters
7525 Highway 273
Blakely, GA  39823
IN USA Call Toll Free 1-866-571-9343
Credit Cards Accepted
  © 2002-2008 BSLR Enterprises, Inc. all materials within this site may not be reproduced in any form without written permission. For comments or questions about this site, please e-mail us.